"An SOS answered by United eight years ago began a valued partnership. As New Zealand's largest Exhibition and Event Centre, cleaning services is a demanding continually changing challenge. United excel due to solid company culture empowering employees to embrace ownership. Committed management ensure the best equipment and resources are available, they are astute and visual with 100% focus on customer service. Let United worry about the cleaning as they are the experts. "
Dean Mulholland, Head of Operations | ASB Showgrounds
"In recent times when building tenants and owners are demanding more for less and expectations are increasing, it has been a pleasure to work alongside United Cleaning on a variety of properties. Cleaning is one of the first things people will notice and base impressions on at a property and it is reassuring to have a company that I can trust to carry out this important role.
There is a sense of responsibility and accountability throughout the company from the owner to the onsite staff. This as well as open and honest communication are key factors that make United Cleaning stick out from the rest."
Stuart Bryant, Senior Facilities Manager | Real Estate Management
"United Cleaning have been our exclusive service provider since North Harbour Stadium first opened in 1997. At that time the company already had a wealth of industry experience, contracting to New Zealand’s largest venues and providing cleaning services at many high profile events. They are an organisation who understand the meaning of a partnership approach and we genuinely believe their staff are an extension of our team, acting with honesty and integrity. The management have committed to understanding our business needs and those of our customers and delivered a level of service to meet those standards.
After developing such a strong working relationship over so many years we have been witness to what is a robust team culture with values that are entrenched throughout all levels of their organisation. They have always demonstrated a can do attitude offering solutions for any of the challenges we have presented to them.
Challenges which have included working through the early hours of the morning, dealing with emergency situations and providing large cleaning teams during the Rugby World Cup in 2011. The management of the organisation communicate with us on a regular basis and ensure we are content with their service before any concerns may arise and for this reason we see a very healthy working relationship for the long term. "
Brian Doherty, Venue Manager | North Harbour Stadium
Thank you very much United Cleaning Services for the continuing high standards of your service provision and the high calibre of cleaning operations you provide to the facilities we manage.ﾠ Your cleaning operatives are always friendly and helpful.ﾠ Please pass on my appreciation too to your Customer Relationship Managers who often go the ‘extra mile’ for us without asking.ﾠ I am in regular contact with all their staff including Managing Director, Peter King."
Andy Davison | FM Concepts
"We are pleased to have built up such a strong relationship with United Cleaning Services.ﾠ Their track record of mobilizing their Disaster Relief Team to site sometimes inside of thirty minutes, means it is an immediate ‘one-stop solution’ for us to clearing emergency damage.ﾠ Their highly responsive service provision in times of disaster is invaluable also because it markedly reduces downtime for corporate workers to enter their place of work. ﾠﾠWhat I value the most about United Cleaning Services is that I have unhindered access to their top management.ﾠ I am in regular contact with Managing Director, Peter King, who makes decisions quickly without the requirement to defer to a “Head Office” Management Team."
Mark Sinclair | Britomart Group